Evolution of eBay in India [2020 Updated]

The e-commerce market has seen a significant increase in levels of production and orders. Consumers are seen buying items they usually will purchase from a retail store.

 

Introduction

The e-commerce market has seen a significant increase in levels of production and orders. Consumers are seen buying items they will typically purchase from a physical store; for instance, goods in the area of food and personal care. He added that customers had used the lockdown to create new interests. An upward trend in demand for Origami goods, home & gardening activities, and necessary cooking and baking was observed at eBay India.

 

What is the focus on cross-border trading at eBay India?

Facilitating cross-border trading (CBT) for Indian vendors is the priority of eBay in India. Their CBT company has been in service for over a decade, offering our platform(s) to help Indian sellers list and sell goods to over 174 million customers shopping on numerous global eBay sites in the US, UK, Europe, Australia.

 

How many Indian vendors are on the platform?

On eBay, there is a variety of vendors who want to take advantage of selling retail e-commerce. They have a range of independent, medium, and large companies operating internationally on our marketplace today that have been able to turn their visions into a profitable business. They have over 10,000 successful Indian vendors- SMBs, craftsmen, best out of waste ideas, traders, MSMEs, & big corporations that exploit the eBay platform for foreign selling. Such vendors are everywhere-metro, non-metro, smaller towns, and villages.

 

Will eBay look at e-commerce within India?

At the moment, their attention is solely on the cross-border B2C market. They wouldn’t like to talk about the future or making any assumptions regarding e-commerce plans within India. In our opinion, they are committed to facilitating the B2C cross-border exchange, which is a big opportunity for Indian sellers. Their efforts and synergies are also targeted at developing a comprehensive network for Indian salespeople from Internshala to carry local Indian goods to global markets.

 

What will micro-sized businesses adapt to global trade opportunities?

MSME contributes 30% of India’s GDP & nearly half of all exports to the region. They are the backbone of the Indian economy; while being able to tap new in-country markets, they have massive potential for enhanced CBT. Given the current situation and the economic activity suppression, MSMEs are trying to revive their businesses and get back up.

 

What are the changes expected in consumer behavior as digital gains traction?

The extraordinary conditions in the e-commerce and retail environment demanded a tectonic revolution. Customer behavior is changing slowly. There is a massive change in what the customers are looking for and how. The e-commerce market has seen a significant increase in levels of production and orders. Consumers are seen buying items they usually will purchase from a physical store, for example, in the categories of grocery and personal care. 

Consumers have used the lockdown to create new interests, resulting in an upward rise in demand for Origami products, home & gardening practices, and essential cooking and baking at eBay.

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